Trade resources

Distributor Resources

Practical guidance for reviewing artwork, decoration, packaging, shipping and product-specific requirements.

Quote preparation

Information for distributor quoting

Use these resources together with the current product detail page before confirming a quote. SKU-specific pricing, imprint, production, packaging and shipping data takes precedence over general guidance.

Before you quote

  • Confirm the product name, SKU and required quantity.
  • Review the current quantity tiers and price code.
  • Select the applicable decoration method, location and imprint area.
  • Record any project-specific pricing, timing or delivery requirements for the trade team.
  • Review production guidance and River-provided carton information.
  • Confirm current availability and documentation for the intended use and destination.

Artwork & Proofs

Review the product’s available imprint methods, locations, areas, color limits and artwork notes. Production timing begins only after the applicable artwork and proof requirements are confirmed.

Review artwork and proof guidance

Decoration overview

Each product page lists the currently reviewed decoration options for that SKU, including method, location, imprint area, maximum colors and option-specific notes. Availability and requirements must be confirmed for the selected product and configuration.

Shipping & Returns

Product pages separate packaging information so distributors can review the River-provided packaging, carton quantity, dimensions and weight before requesting delivery confirmation.

Review shipping and returns guidance

Product Compliance

Compliance review depends on the exact product, decoration, intended use and destination. Do not treat general catalog language as a substitute for current SKU-specific documentation.

Review product compliance guidance

Need product-specific help?

Reference the product SKU, quantity, decoration method and required date when contacting JOYFLOW. Verified phone, domain email and inquiry delivery must be added before public launch.

View contact information